Privacy policy

Privacy Policy of kosmopolity.com. 

Introduction

This Privacy Policy summarizes the practices carried out by Kosmopolitan Hospitality Consulting (“we”, “us”, “our” or “the Company”) in relation to information collected from users who access our website through www.kosmopolity.com (“Site”), or who share personal information with us (collectively, “Users”).

User rights.

You may request:

1. receive confirmation of whether or not personal information about you is being processed, plus access to your stored personal information, together with supplementary information.

2. Receive in a structured, general purpose, machine-readable format a copy of the personal information that you provide directly to us.

3. Request rectification of your personal information over which we have control.

4. Request the deletion of your personal information.

5. Object to our processing of your personal information.

6. Request restriction of our processing of your personal information.

7. File a complaint or claim with a supervisory authority.

Please note, however, that these rights are not definitive and may be subject to our own legitimate interests and regulatory requirements.

If you wish to exercise any of the above rights, or receive further information, please contact our Data Protection Officer (“DPO”) using the details below:

corporate@kosmopolity.com

Data Retention

We will retain your personal information for as long as necessary to provide our services, as well as to comply with our legal obligations, resolve disputes and implement and enforce our policies. Retention periods will be determined taking into account the type of information collected and the purpose of such collection, taking into account the requirements applicable to the situation and the need to destroy obsolete and unused information in the shortest possible time. Under applicable laws, we will retain records containing personal customer information, account opening documents, communications and any other information required by applicable laws and regulations.

We may rectify, replace or delete inaccurate information at any time at our sole discretion.

Reasons for data collection

The processing of your Personal Information (i.e. any information that may allow your identification by reasonable means; hereinafter “Personal Information”) is necessary for the performance of our contractual obligations to you, in addition to providing our services to you, protecting our legitimate interests and complying with the legal and financial legislations to which we are subject.

By using the Site, you consent to the collection, storage, use, disclosure and other uses of your Personal Information as described in this Privacy Policy.

We encourage our Users to read this Privacy Policy carefully and to use it to make informed decisions.

What information do we collect?

We collect two types of data and information from Users.

The first type is non-identifying and non-identifiable information pertaining to Users, which may be collected through your use of the Site (“Non-Personal Information”). We do not know the identity of a User whose Non-Personal Information we collect. This information may include aggregated usage data and technical information transmitted by the device, both software and hardware (such as, for example, the type of browser and operating system the device uses, language preferences, access time, etc.), in order to improve the functionality of our Site. We also collect information about your activity on the Site (such as pages visited, web browsing, clicks, actions, etc.).

The second type of information is Personal Information which is individually identifiable information, that is, information that identifies an individual or can, without undue difficulty, identify an individual. This information includes:

– Device Information: we collect Personal Information from your device. Such information includes geolocation data, IP address, unique identifiers (such as MAC addresses and UUIDs) and other information related to your activity on the Site.

– to add types of personal information collected, along with their respective explanations.

– Registration Information: When you register on our Site, you will be asked to provide us with certain information, such as your first and last name, email or postal address and other information.

How do we receive information about you?

We receive your personal information from a variety of sources:

– When you voluntarily provide us with your personal information when you register on our Site,

– When you use our Site or make use of our Site in connection with your use of our services,

– From third party providers, services and public records (such as traffic statistics providers).

How is the information used? With whom do we share the information?

We do not rent, sell or share User information with any third parties except as described in this Privacy Policy.

We may make use of the information for the following purposes:

– Maintaining communication with you: to send you notifications related to our services, providing you with technical information and troubleshooting any customer service issues you may have.

– To communicate with you and keep you informed about our latest services and updates.

– Display advertisements to you when you use our Site (see “Advertisements” for more information).

– Market and promote our websites and products (for more information, see “Marketing”).

– Conduct statistical and analytical tests and studies in order to improve the Site.

In addition to the various uses listed above, we may transfer or disclose Personal Information to our affiliated companies and subcontractors.

Apart from the purposes listed in this Privacy Policy, we may share Personal Information with our trusted third-party vendors, which may be located in different jurisdictions around the world, for any of the following purposes:

– Hosting and managing our Site.

– To provide our services to you, including a personalized display of our Site

– To store and process such information on our behalf

– Delivering advertisements to you and assisting you in both evaluating the success of our advertising campaigns and retargeting any of our users

– Provide you with commercial offers and promotional material relating to our Site and our services

– Conduct research, technical diagnostics or analysis

In addition, we may disclose information if we are reasonably certain that such disclosure may be helpful or reasonably necessary to: (1) comply with any applicable law, regulation, legal process or governmental request; (2) enforce our policies (including our Agreement), including any investigation of potential violations of our Agreement; (3) investigate, detect, prevent or take action regarding illegal activities or other violations, suspected fraud or fraud matters; or (4) protect against fraud, suspected fraud or other violations of our Agreement. (5) to avoid any harm or damage to the rights, property or safety of us, our users, yourself or any third party; or (6) to cooperate with law enforcement agencies and/or, if deemed necessary, to enforce intellectual property or other legal rights.

Cookies

We and our trusted partners use cookies and other technologies in our related services, including when you visit our site or access our services.

A “cookie” is a small unit of information that a website assigns to your device while you are visiting the site. Cookies are very useful and can be used for a variety of purposes. These include enabling you to navigate between pages efficiently, enabling automatic activation of certain features, remembering your preferences, and making the interaction between you and our Services faster and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests, and to collect statistical data about the use of our Services.

The Site uses the following types of cookies:

a. “session cookies”, which are stored only temporarily during a browsing session to enable normal system usage and are deleted from your device when you close your browser.

b. “persistent cookies”, which are only read by the site, are stored on your computer for a fixed period and are not deleted when you close your browser. These cookies are used when it is necessary to know your identity in case of frequent visits, for example, to allow us to store your preferences for the next login.

c. “third-party cookies”, which are set by other online services that run content on the page you are visiting, for example, by third-party analytics companies that monitor and examine access to the Web site.

Cookies do not contain any information that personally identifies you, but the personal information we store about you may be linked, by us, to information stored in and obtained from cookies. You can delete cookies using the instructions included in your device preferences. However, if you choose to disable cookies, some features of our Site may not function properly and your online experience may be limited.

We use a tool based on Snowplow Analytics technology to collect information about Site usage. This tool collects information, such as how often users access the Site, which pages they visit, etc. It does not collect any personal information and is only used by the Site hosting and usage service provider to improve the Site and services.

Use of script libraries (Google Web Fonts)

In order to present content correctly and visually appealing in all browsers, we use script and font libraries such as Google Web Fonts (https://www.google.com/webfonts) on this website. Google Web Fonts are transferred to the browser cache to avoid multiple loading. If your browser does not support Google Web Fonts or does not allow access, the content will be displayed with a default font.

– Calling script or font libraries automatically triggers a connection to the library operator. In theory, it is possible that the operators of the corresponding libraries collect data, although, in that case, it is not clear for what purpose.

– Google’s library operator privacy policy is available here: https://www.google.com/policies/privacy.

Collection of information from third parties

Our policy only addresses the use and disclosure of information we collect from you. With respect to the disclosure of information you provide to other parties or sites over the Internet, various regulations may apply to such disclosure or use of information. Accordingly, we encourage you to read the terms and conditions and privacy policy of each party to whom you choose to disclose information.

This Privacy Policy does not apply to the practices of companies not owned or controlled by us, nor does it apply to anyone not employed by or under our direction, including any third parties who may disclose information as set forth in this Privacy Policy.

How do we protect your information?

We pay special attention to implementing and maintaining the security of both the Site and your information. Although we take reasonable measures to secure information, we cannot be responsible for the acts of anyone who gains unauthorized access to or misuses our Site, and we make no warranties, express, implied or otherwise, that such access will be prevented.

Transfer of data outside the EEA
Please note that some recipients of the data may be located outside the European Economic Area. In such cases, we will provide your data only to those countries whose level of data protection has been approved by the European Commission, or we will establish an agreement to guarantee an adequate level of data protection.

Advertisements
 We may use third party advertising technology for the purpose of displaying advertisements when you access the Site. This technology uses your information in relation to your use of the Services in order to show you advertisements (for example, by placing third-party cookies in your web browser).

You can opt out of many third-party ad networks, including those operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA"). For more information about this practice by NAI and DAA members, as well as your choices regarding the use of your information by these companies, including how to opt out of inclusion in third-party ad networks operated by members of NAI and DAA, access their respective websites: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/.

Marketing

Either we or our third-party subcontractors may use your Personal Information, such as your name, email address, phone number, etc., for the purpose of providing you with promotional material related to our services that we think may be of interest to you. of your interest.

Out of respect for your right to privacy, together with said material we also provide you with the means to reject receiving our commercial offers. If you cancel your subscription, we will proceed to remove your email address or phone number from our commercial distribution lists.

Please note that even though you have unsubscribed from receiving commercial emails from us, we may still send you other types of important email communications without offering you the option to opt-out. These communications may include customer service announcements or administrative notices.

Corporate transaction
We may share information in the event of a corporate transaction (such as the sale of a substantial portion of our business, a merger, or a sale of assets). In such a case, the beneficiary or acquiring company will be the one that assumes the rights and obligations described in this Privacy Policy.

Minors

We understand the importance of protecting children's privacy, especially in an online environment. The Site is not designed or intended for use by children. Under no circumstances will we allow the use of our services by minors without the consent or prior authorization of a parent or legal guardian. We do not knowingly collect any Personal Information from minors. If a parent or legal guardian becomes aware that your child has provided us with Personal Information without your consent, you should contact us at corporate@kosmopolity.com.

Updates or modifications in this Privacy Policy
We reserve the right to periodically modify or revise the Privacy Policy, which changes will be effective at the time the revised or modified Privacy Policy is displayed. The last revision will be reflected in the "Last modification" section. Your continued use of the Platform following notification of such changes to our website constitutes your acknowledgment and consent to such changes in the Privacy Policy, as well as your acceptance of the terms of such changes.

How to contact us
If you have any general questions about the Site or the information we collect from you and our use of it, you may contact us at corporate@kosmopolity.com.

Last modification: 02/06/2023